PRIVACY POLICY

Privacy Policy

Last Updated: 18 June 2026

Introduction

At Sindisa (“we”, “our”, “us”), we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our communications, enquire about our services, or engage with us in any way.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Sindisa is a travel and tourism business specialising in curated travel experiences and destination services.

Data Controller:

Sindisa
Chemin des Tsezês 28, 1947, Versegères, Switzerland
barry@sindisatravel.com

Information We Collect

We may collect and process the following information:

Information You Provide

When you:

Submit an enquiry
Complete a contact form
Subscribe to our newsletter
Download resources
Request information
Make a booking or reservation

We may collect:

Name
Email address
Telephone number
Company name
Travel preferences
Booking information
Any information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring websites
Website usage data

This information helps us improve our website and services.

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide travel services
Manage bookings and reservations
Send requested information
Improve our website and services
Personalise your experience
Send marketing communications where you have consented
Meet legal and regulatory obligations
Protect against fraud and security threats

Marketing Communications

Where you have opted in, we may send:

Newsletters
Travel inspiration
Destination updates
Special offers
Company news

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

We will never sell your personal information to third parties.

Legal Basis for Processing

Depending on your location and applicable laws, we process personal information based on:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests

Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Travel suppliers
Accommodation providers
Transport providers
Payment processors
Website hosting providers
CRM providers
Marketing platforms
Analytics providers

These organisations only receive information necessary to perform their services and are required to protect your data.

International Transfers

As a travel business, some of your information may be transferred to service providers or partners located outside your country of residence.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used for:

Website functionality
Analytics
Performance monitoring
Marketing and advertising

You can manage cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian consent.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact: